
Gallup has recently found a drop in manager engagement from 30% to 27%. This is a troubling sign for organizations looking to improve employee engagement. Interestingly enough, Gallup says that when managers go through a management program, manager performance metrics improve 20-28%. We bring on a panel of ServiStar clients to share their insights and experiences with implementing training programs that can play a pivotal role in reversing this trend
In this episode we talk about and answer these questions:
- Coaching and Recognizing Excellence
- Community Service and Internal Culture
- Maintaining Momentum in Service Standards
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Links from show:
Click Here to read Gallup's State of the Workplace 2025 Report
Version: 20241125
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