Employee Motivation/Time Management

We don't have a million dollars to incentivize activity- Carlynne Pouliot joins us again for our mini-series on Vertex Live Nationwide coming up later this month on September 12th running through December. Register NOW to level up your leadership on the topics below:

Module Key Learning Points:

The Key Attributes and Skills of Highly Effective Credit Union Managers
• Attributes vs. Skills
• Attributes and Skills Common Among High Performing Credit Union Managers
• How to Develop Attributes of High Performing Credit Union Managers

Effective Delegation
• What Delegation Is and Is Not
• Warning Signs One Is Not Delegating
• Why Managers Don’t Delegate
• The Process of Effective Delegation
Team Building
• Why Mission Matters in Team Building
• Using the G-R-O-W Team Building Model to Create a Great Team
• Resolving the Five Dysfunctions of a Team

Performance Through Coaching
• The Key Behaviors of an Effective Coach
• Defining Coaching
• The Differences in Management and Coaching
• Why and How Coaching is an Important Sub-Set of Leadership
• Four Critical Coaching Behaviors
• Understanding Why Employees Under-Perform
• How to Identify the Cause of Under-Performance
• How to Coach to the Four Respective Performance Types
• Using The Effective Confrontation Model to Redirect an Unwilling/Able Performance Type

Employee Motivation
• What is Motivation?
• What is Engagement?
• How is Engagement Different Than “Buy-In?”
• The Impact of Engaged and Dis-Engaged Employees
• The Seven Keys to Creating an Engaging Work Environment
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Strategic Thinking
• Why Strategic Thinking is Critical to Leadership Success
• The Strategic Thinking Gap That Exists in Credit Unions and Why It Exists
• The Types of Strategic Thinkers
• The Differences in Strategic Thinking and Strategic Planning
• How Strategic Masters Differ From Strategic Thinkers
• The Three Disciplines of Strategic Masters
• Strategic Thinking Challenges
• How to Become a Strategic Master

Leadership
• The Challenge in Leading From The Middle
• Management Vs. Leadership
• Why Credit Union Managers Tend to “Over-Manage” and Under- Lead.
• The Three Leadership Roles of Middle Managers
• The Keys to Implementing Skills Used In the Three Leadership Roles

Employee Accountability
• What is Accountability?
• The Keys to Effective Accountability
• How to Conduct an Effective Performance Meeting
• The Keys to Setting Effective Performance Goals

Time Management
• The Causes of Many of Our Time Management Issues
• How to Organize and Prioritize Using the Urgent/Important Quadrant Model
• Time Management Hacks From the Best Time Managers

Conflict Resolution and Effectively Handling Difficult Conversations
• The Primary Causes of Conflict
• The Impact of Fear of Conflict and Why It Is So Prevalent in Credit Union Culture
• What to Avoid in Conflict Resolution
• What to Do in Conflict Resolution
• How to Handle Peer Conflict
• How to Have Difficult Conversations in an Effective Manner